This Cookie Policy explains how iTOM uses cookies and similar technologies to enhance your experience and improve our service.
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What Are Cookies?
Cookies are small text files that are stored on your device when you visit a website or use a web application. They help us recognise your device, remember your preferences, and understand how our platform is being used.
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Types of Cookies We Use
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a) Strictly Necessary Cookies
These are essential for the website to function properly. They include things like login sessions and security protections.
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b) Performance & Analytics Cookies
These help us understand how users interact with iTOM – which pages are visited most, where errors may occur, and how we can improve the platform. These are anonymous and do not store personally identifiable information.
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c) Functionality Cookies
These allow us to remember your preferences (e.g. language, default views) so you have a better experience each time you return.
We do not use cookies for advertising or tracking you across other websites.
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Third-Party Cookies
Some third-party services we use (such as analytics or embedded support tools) may place their own cookies on your device. These cookies are governed by the privacy policies of the respective providers.
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Managing Your Cookie Preferences
You can manage or delete cookies at any time via your browser settings. Most web browsers allow you to:
- View what cookies are stored
- Block all cookies
- Delete cookies on exit
- Receive alerts when cookies are being used
Please note: disabling certain cookies may impact how iTOM functions for you.
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Changes to This Policy
We may update this Cookie Policy from time to time. You will be notified of significant changes via the iTOM platform or by email.
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Contact Us
If you have any questions about cookies or data usage, please contact:
support@itomconnect.com
